Privacy Policy for CoralBrowne.com
1. Introduction
At CoralBrowne.com (“we”, “us”, or “our”), we are firmly committed to respecting and protecting your personal data and privacy. We value the trust you place in us by interacting with our website and services, and we prioritize the safeguarding of your personal data in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with CoralBrowne.com.
2. Scope of This Policy and Data Controller Role
This Privacy Policy governs the processing of personal data collected through CoralBrowne.com. The data controller responsible for your information under this policy is CoralBrowne.com. For any inquiries or requests regarding this policy or your personal data, you may contact us at [email protected].
This policy applies to all users of CoralBrowne.com, including account holders, browsers, and any individuals who communicate with us via the website or any other means.
3. Categories of Data We Process
We process various categories of personal data to provide and improve our services, deliver a personalized experience, and comply with legal obligations. These categories include:
a. Usage Data
Information collected automatically through your use of the website, including your IP address, browser type, operating system, device identifiers, access times, pages visited, referring URLs, and duration of sessions.
b. Account Data
Information you provide when creating an account or interacting with site features, such as your full name, email address, telephone number, and billing/shipping address.
c. Profile Data
Preferences you share with us or inferred from interactions, including product interests, behavioral patterns, browsing behavior, purchase history, and feedback.
d. Communication Data
Correspondence exchanged with us, including inquiries, complaints, support requests, and all additional records of communication.
e. Technical Data
Device details and configurations including device type, hardware and operating system versions, language settings, attribution tags, mobile identifiers, and browser settings.
f. Transaction Data
Details of purchases and payments completed via CoralBrowne.com, including products ordered, billing and shipping details, and payment confirmation data. Note: financial information such as credit card numbers is processed securely through third-party payment processors.
g. Preference Data
Your marketing and communication preferences, including opt-in or opt-out status in newsletters, personalized recommendations, and authorized product alerts.
4. Legal Bases for Processing
We process your personal data under one or more of the following legal bases as required under GDPR and mirrored by CCPA principles:
– Consent: When you provide clear and informed permission for us to process your personal data (e.g., subscribing to newsletters).
– Contractual Necessity: When data processing is necessary to fulfill our obligations in a contract with you (e.g., fulfilling your purchase orders).
– Legitimate Interests: Where processing is necessary to pursue our legitimate interests (e.g., site optimization and fraud prevention), provided your interests and rights do not override these purposes.
– Legal Obligations: When we are under a legal duty to collect, retain, or share your data for compliance purposes.
5. Your Rights
If you are a resident of the European Economic Area or California, or otherwise subject to data privacy regulations protecting consumer rights, you are granted specific rights regarding your personal data, including:
– Right of Access: Request confirmation and access to personal data we hold about you.
– Right to Rectification: Request correction or update of inaccurate or incomplete personal data.
– Right to Erasure: Request erasure of your personal data, subject to applicable legal retention obligations.
– Right to Restrict Processing: Request limitation on the way your data is processed.
– Right to Data Portability: Request to receive your personal data in a structured, commonly used machine-readable format.
– Right to Object: Withdraw consent or object to the processing of your personal data under certain circumstances.
– Right Not to Be Discriminated Against: Under CCPA, you will not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please send your request to [email protected]. We reserve the right to verify your identity before fulfilling any data subject requests.
6. Security Measures
We implement rigorous technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. These include:
– End-to-end encryption and secure socket layer (SSL) protocols for data transmission;
– Role-based access control measures restricting data access to authorized personnel only;
– Regular data backups and system resilience measures to ensure data integrity;
– Employee training and internal policies focusing on data protection and privacy awareness.
Despite our best efforts, no transmission over the Internet or method of storage is completely secure. If a data breach is detected that compromises your personal data, we will take appropriate steps in line with legal requirements.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your jurisdiction, including areas with differing data protection regulations. When we transfer your personal data internationally, we ensure an adequate level of protection by implementing safeguards such as:
– Standard Contractual Clauses approved by the European Commission,
– Data Processing Agreements with third-party processors,
– Compliance with regional, federal, and national privacy frameworks.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required to comply with legal, regulatory, or contractual obligations. Retention periods vary depending on the category of data:
– Account Data and Profile Data: Retained for the duration of the user relationship and up to 7 years after termination.
– Transaction Data: Retained for a minimum of 7 years for audit and accounting compliance.
– Communication Data: Retained for 3 years from the date of last contact.
– Usage and Technical Data: Stored for up to 26 months to support analytics and site optimization.
– Marketing Preferences: Maintained for as long as there is consent or a legitimate interest in sending communications.
Once data is no longer necessary, we delete or anonymize it in accordance with industry practices.
9. Cookie Policy
CoralBrowne.com uses cookies and similar tracking technologies to enhance the user experience, provide site functionality, and analyze usage patterns. These cookies include:
– Essential Cookies: Necessary for website operation and core features (e.g., account login).
– Functional Cookies: Allow personalization and storage of user preferences.
– Analytics Cookies: Help us understand website usage, traffic, and behavioral patterns (e.g., Google Analytics).
– Performance Cookies: Support speed, load balancing, and site responsiveness.
10. Cookie Management and Compliance
Under the GDPR and CCPA, users have the right to provide or withhold consent for non-essential cookies. Upon initial access to CoralBrowne.com, a cookie banner will appear allowing you to manage your preferences or refuse certain cookies.
You may also control cookie storage and removal through your browser settings or opt-out of certain analytics providers on their respective platforms. For California residents, the “Do Not Sell or Share My Personal Information” option is available where required.
11. Special Protections for Children
CoralBrowne.com does not knowingly collect personal data from children under the age of 13. If we learn that we have unknowingly collected information from a minor without lawful consent, we will delete that information promptly. Parents or guardians who believe we may have collected such data are encouraged to contact us at [email protected].
12. Policy Updates and Notifications
We may amend this Privacy Policy at our discretion to reflect changes in regulatory requirements or service offerings. Any changes will be posted on this page, and in some cases, we may notify you via email or prominently on CoralBrowne.com. Continued use of our services after modifications constitutes your acknowledgment and acceptance of the revised policy.
13. Contact
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://coralbrowne.com
We are committed to ensuring your privacy rights are respected and upheld at all times.
This Privacy Policy is maintained in accordance with GDPR, CCPA, and other relevant data protection standards. For all privacy-related questions or to lodge a complaint, please reach out to our team using the contact information above.